Have a question about our products or need assistance with your order? Our customer service team is ready to help you with any inquiries.
23 Parker Summit
Edwardsburgh, SA5 4EA
United Kingdom
+44 369 491 8562
Monday to Friday, 9am - 5pm GMT
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the UK, and 7-14 business days for international orders. Expedited shipping options are available at checkout.
We offer a 30-day return policy for unused items in original packaging. Please contact our customer service team to initiate a return. For more details, please see our Refund Policy.
Yes, we offer professional racket stringing services. You can either purchase this service along with a new racket or send in your existing racket for restringing. We offer a variety of string options and tension levels to suit your playing style.
We offer basic customization options including grip size adjustments and custom stringing. For more extensive customization requests, please contact our customer service team to discuss your specific requirements.